1. Staff
Lanna Hill house is serviced by between 4 and 6 staff members, depending on guest numbers and the time of the day. Staff are either recruited locally or from disadvantaged hill tribes. They are fully trained and wear beautiful locally inspired uniforms. All staff are paid a fair wage, above the market rate. They also partake in a profit sharing scheme, which allows them to benefit from all food and beverage sales.
2. In house restaurant
Lanna Hill House recognises that food is a very important element of any holiday experience. We are fortunate to have khun Tim as our head chef. She is the founder of a famous Thai cookery school and she has been a regular feature on TV both in Thailand and abroad. She has developed a delicious menu with a focus on fresh food and local dishes and trained our staff in the preparation of her dishes.
Vegetarian and children’s dishes are available on request. For guests wishing to prepare their own meals, we will be happy to assist with shopping. We also encourage guests to cook with our staff if they so wish. All guests will be asked about food preferences before arrival so our menu can be customised appropriately.
Breakfast comprises a selection of cereals, breads and fresh seasonal fruit. Thai breakfast is available on request. A light lunch menu offers a choice of Thai dishes, salads and sandwiches. Picnics are also available for those who wish to go exploring in the national parks.
A feast is served each evening. In the morning guests are asked to select between 4 and 6 dishes, which will then be prepared using fresh ingredients during the day. A typical dinner might include a curry , a fish or prawn dish, one or two vegetables dishes and noodles and rice. Some dishes from our current menu include Red Chilli Seafood Soup, Snapper with Green Mango Sauce, Pork with Lychee Sauce and Roast Chicken with Pomegranate Glaze.
3. Coffee, Cakes and the Trust Bar
Northern Thailand is famous for its coffee. Cool mountain slopes are the perfect host to Arabica coffee plants and we exclusively stock northern coffee in our house. Both coffee and tea are available at no extra charge to our guests. You can either serve yourself or use our bell service (available in most communal areas) to call a staff member. A freshly baked cake is available every day on request for a small surcharge.
A choice selection of drinks is available from our “trust bar”. We ask all guests about specific drink preferences before arrival, so we can ensure the bar is properly stocked. During the day, drink orders are available from our bell service, at other times we operate a trust system.
4. Housekeeping
Our housekeeping staff will clean the entire house each day. If you wish to prepare your own meals, they will of course do all the washing-up! Beds are made up every day and linen changed twice a week.
5. Laundry
An in-house laundry service is available at a nominal rate (not an exorbitant hotel rate).
6. Internet and TV
A satellite internet service is available at no charge. Generally this is very reliable, providing a moderately quick broadband service. Wireless connections are available for up to 4 laptops.
Satellite TV is available in both the main living room and kids' play room. A wide selection of channels are available in the English language including five film channels, BBC and CNN news, up to 10 sport channels (all English Premier games are broadcast live) and a host of documentary channels. A small DVD library is available at no charge.
7. Family and nannies
The house is a perfect match for families. Most hotels don’t offer the space or privacy coveted by family groups, a problem you will not encounter with Lanna Hill House. Facilities for children include wooden high chairs, a wooden cot, two single beds with protective railings, a play room with multi channel TV and DVD player (also a small selection of toys and books), a kids' pool and mountain bikes. The house is located in an area with very little traffic and children will enjoy the opportunity to explore the local area by foot or bicycle.
We will be happy to prepare your child’s favourite meals. We understand that children can have particular eating habits!
One significant benefit for families is the affordability of trained nannies and child minders. We can arrange for as many trained nannies as you like to help you relax and enjoy your stay. For slightly older children, we can arrange for someone to help keep an eye on your children while you relax.
8. Massage and inside track concierge services
One of the joys of Thailand is the ability to experience massage and spa services at a very affordable price. We are able to offer in-house massage (advance booking required) and even some in-house spa services. If you would prefer to use one of the 50-plus spas in Chiang Mai we can make recommendations and assist with bookings.
In addition to our own activities, we can offer advice on tours, shopping, car hire and drivers, and restaurants. Of course the advice is free, but has tremendous value. You will be getting the inside track of what is best to do and see in Chiang Mai. Not what travel agents and guides tell you. This will ensure you get a truly authentic and unique view of Thailand.
